Shipping Policy for Mr. Munchido
At Mr. Munchido, we are committed to delivering your favorite snacks right to your doorstep with care and efficiency. Please review our shipping policy to understand how we manage deliveries, costs, and timelines.
1. Delivery Locations
- We currently ship our products across Mumbai and all major cities in India.
- If your location is not serviceable or falls outside our delivery zones, you will be notified at the checkout process.
2. Delivery Timeframes
- Standard Delivery: Orders are typically processed and dispatched within 1-2 business days after order confirmation.
- Estimated Delivery Time: After dispatch, deliveries within Mumbai and nearby areas usually take 2-3 business days, while deliveries to other parts of India may take 4-7 business days.
- Delivery timelines may vary during peak seasons, holidays, or due to unforeseen circumstances such as weather disruptions or courier delays.
3. Shipping Charges
- Orders Below ₹200: A flat shipping fee of ₹65 will be applied to orders below ₹200.
- Orders Above ₹200: Free shipping is available on all orders above ₹200.
- Any additional charges for express or expedited shipping will be displayed during checkout (if applicable).
4. Order Tracking
- Once your order has been dispatched, you will receive a confirmation email or SMS with the tracking number and the name of the courier partner.
- You can use the tracking number to monitor the progress of your shipment on the courier’s website.
5. Handling and Packaging
- All our snacks are carefully packed in hygienic, food-safe packaging to ensure they remain fresh during transit.
- We take great care to pack your items securely to avoid any damage during shipping.
6. Missed Deliveries
- If a delivery attempt is unsuccessful due to an incorrect address, unavailability of the recipient, or other reasons, our courier partner may attempt to redeliver the order or contact you for further instructions.
- In case of repeated failed delivery attempts, your order may be returned to us, and additional charges for redelivery may apply.
7. Shipping Partner
- We partner with trusted courier services to ensure timely and reliable delivery of your orders. Our partners vary based on delivery location and may include Delhivery, DTDC, Blue Dart, or other reputed services.
8. International Shipping
- Currently, we do not offer international shipping. Our services are limited to deliveries within India.
9. Undeliverable Packages
- In the rare event that your package is deemed undeliverable by the courier service (due to incorrect address, refusal of delivery, etc.), the package will be returned to us. In such cases, we will contact you to confirm the correct address or issue a refund minus the shipping costs.
10. Shipping Issues or Delays
- While we strive to ensure timely delivery, certain factors like weather, public holidays, or other unforeseen circumstances may cause delays. We are not liable for any delays once the order has been handed over to the courier partner.
- If your order is delayed beyond the estimated delivery window, please contact us at mrmunchido@gmail.com or call us at +919136007102 for assistance.
For any further questions or concerns about our shipping policy, feel free to reach out to us via email at mrmunchido@gmail.com or call us at +919136007102.